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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All IT products

pH meters, ionomers, nitratometers, industrial devices, pH electrodes, thermal sensors, conductometers
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  • Comparison electrodes IT
    Comparison electrodes
    ESr-10101, etc.
  • Combined electrodes IT
    Combined electrodes
    ESK-10301, etc.
  • pH meters IT
    pH meters
    pH-150MI, etc.
  • Ionomers IT
    Ionomers
    pX-150MI, etc.
  • Sodium Analyzers IT
    Sodium Analyzers
    pNa-205.2MI et al .
  • Redoxmetric electrodes IT
    Redoxmetric electrodes
    ERP-101 and others.
  • Ion-selective electrodes IT
    Ion-selective electrodes
    ALICE-112Na et al.
  • Solid-contact electrodes IT
    Solid-contact electrodes
    EST-0101, etc.
  • Glass electrodes IT
    Glass electrodes
    ES-10102, etc.
  • Fittings IT
    Fittings
    BG-1IT, etc.
  • Conductometers IT
    Conductometers
    KP 150MI , etc .
  • Nitratomers IT
    Nitratomers
    pX-150.1MI, etc.
  • Industrial devices IT
    Industrial devices
    pH-220.7MI, etc.
  • Thermal sensors IT
    Thermal sensors
    TD-1400, etc.
  • Tripods IT
    Tripods
    SHU-05, etc.

NEW TECHNOLOGIES GROUP

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